I read a great article on multi-tasking. It seems to be impossible to eliminate, but when it comes to interpersonal relationships, you may want to think about focusing on one thing - the other person.
Check out this article called Multi-Tasking: Is it Worth It? By Beth Armknecht Miller on the Great Leadership Blog:
http://www.greatleadershipbydan.com/2011/11/multi-tasking-is-it-worth-it.html
To Your Success!
Cheryl
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